Effective Date: 21/03/2024
Last Updated: 02/12/2024
Introduction
Welcome to Chapter Technology Ltd., trading as The Focus Co. (“we,” “us,” or “our”). At The Focus Co., we are committed to safeguarding your privacy and ensuring your personal data is protected.
This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website [thefocuscompany.co] (“Website”) or our services.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Data
We collect personal data when you interact with us, including but not limited to:
- Name
- Email address
- Payment information (processed securely by Stripe)
Usage Data
We automatically collect certain information about how you interact with our Website, including:
- IP address
- Browser type and version
- Device information
- Pages viewed, time spent on pages, and other usage statistics
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and provide personalized content.
2. How We Use Your Data
We use the collected data for the following purposes:
Order Processing: To manage reservations and transactions.
Analytics: To understand how visitors use our Website and improve functionality.
Marketing: To send promotional emails and updates (only with your consent).
3. Sharing Your Data
We only share your data with trusted third-party service providers for specific purposes, including:
- Google Analytics: For tracking and analyzing website performance.
- Zoho Campaigns: For managing email marketing campaigns.
- Stripe: For secure payment processing.
- Make.com: For workflow automation.
We do not sell or rent your personal data to any third parties.
4. Data Storage and Retention
Storage: Data is securely stored using Webflow’s content management system.
Retention: We retain user data for up to three years or as required by law.
5. Your Data Rights
If you are located in the EU, you are entitled to the following rights under the General Data Protection Regulation (GDPR):
Access: You can request access to your personal data.
Correction: You can ask us to update or correct inaccurate information.
Deletion: You can request deletion of your personal data.
Restriction: You can limit the processing of your personal data.
To exercise these rights, please contact us at hello@thefocuscompany.co
6. Cookies Policy
We use cookies for:
Analytics: To measure and improve website performance.
Personalization: To deliver a tailored browsing experience.
You can manage or disable cookies through your browser settings.
7. Security of Your Data
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for their content or privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Focus Co.
Chapter Technology Ltd.
Email: hello@thefocuscompany.co
